Using Fax Voip with BVRP Classic Phone Tools 9

1. BVRP Classic Phone Tools 9 software can be downloaded from our site of from  Avanguest Sofware.
2. Using versions of  BVRP Classic Phone Tools below 9 is not recommended, because some voice functions described in this manual may not work properly with earlier versions of BVRP software.
3. To install BVRP Classic Phone Tools 9, follow the BVRP Setup Wizard.
4. BVRP can operate with Fax Voip Virtual COM Ports via FaxVoip Modem 14400 bps Voice-Fax driver for modems.
5. To install Virtual COM Ports open Fax Voip FaxModem Control Panel, select Lines, then click <Add/Remove> button.
6. Fax Voip installs FaxVoip Modem 14400 bps Voice-Fax driver for modems. Compared with the standard modem driver, this driver provides support for Caller ID Number and Caller ID Name. To add modems using Phone and Modems option in the Windows Control Panel not recommended. To install modem open Fax Voip FaxModem Control Panel, select Lines, then click Modems button.

To configure Modem with BVRP Classic Phone Tools

1. Start BVRP Classic Phone Tools program.
2. In the main window click <MENUS> button, then select Setup, then click General Setup. 

   

3. In the General Setup window switch to Communication panel, then click <Change modem> button. 



4. Follow the instructions of Device Configuration wizard. Select FaxVoip Modem 14400 bps Voice-Fax, attached to one of the Fax Voip Virtual COM Ports, then click <Next> button. 



5. In the next step, make sure that the Fax Voip is running. To start Auto-detection of the modem, click <Next> button. 



6. At the end of Auto-detection you will see results. The Fax Command Set for your modem will be auto-detected as Fax Class 1. The Voice Command Set for your modem will be auto-detected as Voice IS101 Lucent Handset Mulaw. You should agree with this auto-detection. Note that you can manually select  another Voice Command Set for Fax Voip, if to select Do not automatically detect the driver option in the previous step. Some Voice Command Sets will be compatible, others are not.



7. Click <Next> button, then click <Finish> button.
8. In the General Setup in the Communication panel, please make sure that the field Loadspeaker has the value Off, and the field Mode in the Reception section has the value Fax (Even if you intend to use the Answering machine). If you see the other values, correct. 

   

9. Click <OK> button to close General Setup window and save settings.

To configure Remote Message Retrieval function

Remote Message Retrieval allows the user to dial in from a remote location in order to check for received voice messages. The user can manage voice mailbox remotely via DTMF tones. DTMF Detection  function is supported by Fax Voip. It should be noted that the Remote Message Retrieval functionality is implemented in the BVRP Classic Phone Tools program quite well and simply. For example for the implementation of this function in Venta Fax, the customer need to write special scripts that may not always be possible. Speaking frankly, we can also note some strangeness when using the Listening to all messages command (see below), but on the whole the function works very well.

1. In the main window click <MENUS> button, then select Setup, then click Answering Machine Setup. 

   

2. In the Voice panel of the General Setup window click <Remote Msg. Retrieval> button. 



3. In the Remote Message Retrieval window enter your desired Access Code. This code serves as a pin, and will be required of you each time you dial in remotely to access your messages. It must be four digits long.
4. Assign different values (i.e. phone keys) to each of the following functions: Message replay, Next message, Deleting a message, Listen to all messages.
5. Click <OK>.
6. To use this function, you should switch to Greeting and record mode for incoming calls (see below). Access Code must be entered at the time of listening the Answering Machine Greeting.

Send a Fax with BVRP Classic Phone Tools

To send a fax

1. Open the document you want to fax.
2. On the File menu, click Print. On the Print dialog box, select printer CAPTURE FAX BVRP. Then click <Print> button.
3. In the BVRP Send Fax Wizard window, enter the recipient fax number in the Recipient Fax # field, then click <Next> button.

   

4. In the final wizard step, click <Finish> button. 



5. In the Confirm Transmission window, click <Send> button.
6. The BVRP Classic Phone Tools program will automatically call the fax number and send the fax. 

   

To receive Incoming Fax & Voice Messages

1. Start BVRP Classic Phone Tools program.
2. In the left pane of the program main window, click <VOICE MAIL> button. 

   

3. Activate the desired Fax & Voice Answering Machine mode by selecting it in the lower right pane of the main program window. The activated mode will be indicated by a corresponding green light.
4. Select (activate) Answering machine off option, if you want to Receive Faxes only without Voice Modem Functionality.
5. Select (activate) Greeting only option, if you do not want to Receive both Fax & Voice Messages. For example, you can use the following voice greeting: “We are not able to take a call at this time. Please try again later.” After playing the greeting connection breaks.
6. Select (activate) Greeting & record option, if you want have a possibility to Receive both Fax & Voice Messages. After playing the greeting you can leave a Voice Message or Send a Fax. This option also can be used with the Remote Message Retrieval function described above. Access Code must be entered at the time of listening the Answering Machine Greeting.
7. Your computer will automatically answer the calls and store the received faxes and voice messages.

Notes

• Both Caller ID Number and Caller ID Name functions are supported with BVRP Classic Phone Tools and Virtual COM Ports (modems).