Mail to Fax (Mail to Audio)

The Mail to Fax function will let you send faxes directly from your e-mail application. The body of your e-mail messages will act as the fax cover page, while any attached documents (e.g. PDF, TIFF, or TXT formats) will be converted into additional fax pages. Faxes can be sent to multiple recipients, and you can mix different formats as attachments to your messages.

The Mail to Audio function allows you to send audio messages via phone line from your e-mail program. The audio message should be attached in WAV or MP3 format.

To use Mail to Fax (Mail to Audio) function, you must:

• Configure Fax Voip T.38 Console to send faxes. Make the necessary settings in the Outgoing VOIP Call Routing rules to send faxes using T.38, audio or isdn fax mode. Make sure that you can send faxes manually. See in the Send a Fax with Fax Voip Virtual Printer and Sending Faxes from Fax Voip T.38 Console chapters of this user manual.
• Configure Fax Voip T.38 Console to send audio messages. Make the necessary settings in the Outgoing VOIP Call Routing rules to send audio messages. Make sure that you can send audio messages manually. See in the Sending Audio Messages from Fax Voip T.38 Console chapter of this user manual.
• Configure POP3 / IMAP settings. Make sure that your settings are correct. Use <Test> button. Save your settings.
• Configure SMTP settings. Make sure that your settings are correct. Use <Test> button. Save your settings.
• Configure 'Outgoing Fax' e-mail template (if necessary).
• Configure 'Outgoing Audio Message' e-mail template (if necessary).
• Configure 'Failed to create fax (audio) job' e-mail template (if necessary).
• Enable 'Mail to Fax (Mail to Audio)' function.

To enable Mail to Fax (Mail to Audio) function, configure e-mail attachment types and fax settings, see Mail to Fax (Mail to Audio) Settings.

To configure dialing rules, see Dialing Rules (Mail to Fax/Audio).

To configure fax or audio message delivery notifications via e-mail, see Delivery Receipts to user e-mail address (Mail to Fax/Audio).

To use fax cover pages, see Cover Pages Settings (Mail to Fax).

To specify information about the fax sender for inclusion on the cover page, see Sender Information Settings (Mail to Fax).

To customize the behavior of the Mail to Fax (Mail to Audio) function, depending on the sender's e-mail address, see Mail to Fax (Mail to Audio) Rules.

For the necessary information on creating and sending fax or audio message e-mails, see Sending faxes and audio messages from e-mails.

To configure Mail to Fax (Mail to Audio) subsystem to be started as Windows Service, see Configure Mail to Fax as Windows Service.

If you have problems, see Mail to Fax Troubleshooting.