Fax On Demand

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Fax on Demand allows callers to retrieve information via fax on the same call (from a fax machine). Fax on Demand is the ideal electronic assistant for companies and organizations who need to have information constantly available to their customers in places other than their website. Companies that provide sales, product, or other timely information to customers by fax find themselves miles ahead of the competition with Fax-on-Demand.


Fax-on-Demand makes an office more efficient, saving money and valuable time. Fax-on-Demand reduces overhead by handling these calls for information, thus reducing expenses for staffing, phones, postage, and printing. Telephone bills are lower because Fax-on-Demand one-call technology downloads documents on the customer's telephone call. Customers appreciate immediate access to fresh information.


Fax Voip T.38 Console allows you to build your Fax-on-Demand system. There is a possibility to send a specified fax during an incoming call. Different rules for incoming calls can be used with calls to different numbers for example. (See more details in the Incoming VOIP Call Routing chapter). Thus, depending on the called number, various fax documents can be sent to the caller. Full functional Fax-On-Demand system can be created if to use Fax Voip T.38 Console with your VOIP PBX. For example, different fax documents correspond to different pbx extensions. PBX can also perform the voice menu functions to navigate between fax documents. In this chapter we will consider the example of such configuration of Fax Voip T.38 Console and AXON PBX (modern version of AXON PBX should be used):