Using Fax Voip with FaxTalk Messenger Pro

1. FaxTalk Messenger Pro software can be downloaded from our site or from FaxTalk website.
2. To install the program follow FaxTalk Messenger Pro Setup Wizard.
3. FaxTalk Messenger Pro can operate with Fax Voip Virtual COM Ports via FaxVoip Modem 14400 bps Voice-Fax driver for modems.
4. To install Virtual COM Ports open Fax Voip FaxModem Control Panel, select Lines, then click <Add/Remove> button.
5. Fax Voip installs FaxVoip Modem 14400 bps Voice-Fax driver for modems. Compared with the standard modem driver, this driver provides support for Caller ID Number and Caller ID Name. To add modems using Phone and Modems option in the Windows Control Panel not recommended. To install modem open Fax Voip FaxModem Control Panel, select Lines, then click Modems button.

Remember that Fax Voip supports up to 100 virtual lines simultaneously. The number of fax lines you can use simultaneously and quality of faxing may vary on the speed and quality of your internet or  broadband connection. Fax Voip, however, always uses real time fax over IP.

To configure Modem with FaxTalk Messenger Pro

1. Start FaxTalk Messenger Pro program.
2. In the main window in menu select Tools, then click Options. 

   

3. In the left pane of the FaxTalk Messenger Pro Settings window select Modem, then select modem record, then click <Change> button.



4. Follow the instructions of  the wizard. In the Modem Selection window select FaxVoip Modem 14400 bps Voice-Fax, attached to one of the Fax Voip Virtual COM Ports, then click <Next> button to start modem Auto-detection procedure.



5. At the end of Auto-detection you will see results. The Fax Command Set for your modem will be auto-detected as Class 1. The Voice Command Set for your modem will be auto-detected as Conexant SP3131. You should agree with this auto-detection. Note that you can manually select  another Voice Command Set for Fax Voip, if to select Don’t query the modem, I will select it from a list option in the previous step. Some Voice Command Sets will be compatible, others are not. 



6. In the Modem Query window click <Finish> button.
7. In the FaxTalk Messenger Pro Settings window click <OK> button.

Send a Fax with FaxTalk Messenger Pro

To send a fax

1. Open the document you want to fax.
2. On the File menu, click Print. On the Print dialog box, select the FaxTalk Messenger Pro 7.5 printer. Then click <Print> button.
3. In the Fax Wizard window (Step 1), enter the recipient fax number in the Fax field, then click <Next> button. 

   

4. In the final wizard step, click <Send> button. 



5. The FaxTalk Messenger Pro program will automatically call the fax number and send the fax. 

To configure Voice & Fax Answering Machine

1. In the main FaxTalk Messenger Pro window in menu select Tools, then click Options.
2. In the FaxTalk Messenger Pro Settings window in the configuration list on the left, click Voice Messaging. On the Voice Messaging configuration page, select the Mailbox (Main Mailbox 1) and click <Properties> button. 

   

3. In the Main Mailbox Properties configuration panel make the necessary settings. 



4. To play the Answering Machine Greeting before Receiving Fax or Recording Voice Massage check Play greeting to caller option.
5. Select the desired action in the Perform the following action field. Select Take Message option, if you want to have a possibility to Record Voice Messages. Select Receive Fax option, if you want to switch to the fax mode immediately after the greeting or immediately after a response to the incoming call. Select Hang Up option, if you do not want to receive Fax and Voice Massages after playing the greeting.
6. Check Automatically detect incoming faxes, if you want to have a possibility to detect and receive a fax when using a voice mailbox.
7. Click <OK> button.

To configure Remote Access to Voice & Fax Mailbox

Remote Access to Mailbox allows the user to dial in from a remote location in order to check for received voice and fax messages. The user can manage fax-voice mailbox remotely via DTMF tones. DTMF Detection  function is supported by Fax Voip. FaxTalk Messenger Pro provides a wide range of remote management functions: you can listen to and manage voice messages, overwrite Answering Machine Greeting remotely, listen to information about the faxes in your mailbox, etc. To enable Remote Access to Mailbox function, do the following:

1. In the main FaxTalk Messenger Pro window in menu select Tools, then click Options.
2. In the FaxTalk Messenger Pro Settings window in the configuration list on the left, click Voice Messaging. On the Voice Messaging configuration page, select the Mailbox (Main Mailbox 1) and click <Properties> button. 

   

3. In the Main Mailbox Properties configuration panel in the Remote access settings section check This mailbox can be accessed remotely option. 



4. Enter the Access Code to mailbox in the Password for remote access is: field, if need.
5. Click <OK> button.

To receive Incoming Fax & Voice Messages

By default the FaxTalk Messenger Pro starts when you start your operating system and can automatically respond to incoming calls. Depending on the settings made (see in the To configure Voice & Fax Answering Machine and  To configure remote access to Voice & Fax mailbox sections) after the auto response, the FaxTalk Messenger Pro can:

1. To receive a Fax.
2. To record a Voice Message.
3. To provide Remote Access to Mailbox for caller.

At the time of playing the greeting, the following additional features are available:

1. To begin recording a voice message immediately by pressing *1 (star + 1).
2. To begin receiving a fax immediately by pressing *2 (star + 2).
3. To access FaxTalk Messenger Pro remotely by pressing # + 1 + #, where “1” is a mailbox number.

Notes

Both Caller ID Number and Caller ID Name functions are supported with FaxTalk Messenger Pro and Virtual COM Ports (modems).