|
|
|
Using Fax
Voip with Venta Fax & Voice
1.
You can download Venta Fax & Voice program from our site or
from http://www.ventafax.com/ .
2.
Follow the Venta Fax Setup Wizard.
3.
Add virtual COM ports from Fax Voip FaxModem Control Panel.
4.
(Optionally) Attach modem for Fax Voip COM port. To install
modem open your Fax Voip FaxModem Control Panel, select “Lines”, then
click “Modems” button. Follow instructions in “Adding/Removing Fax Voip
modems” or in “Configuring 3-rd party Virtual COM Ports” sections of
this user manual. Note, that current version of Fax Voip installs modified
drivers for "Standart 14400 bps Modem" with support for "Caller
ID via TAPI" function. Therefore, you should not add modems using
"Phone and Modem Options" system window.
|
To configure Modem and Voice Command Set
1.
Start
Venta Fax program. Click <Settings> button.
2.
In
“Program settings” window select “Modem”, then select “Interacting
with Modem”. Select “Standart 14400 bps Modem”, attached to
your Fax Voip COM-port in the “via_TAPI” field, if you
want to connect to Fax Voip line via TAPI. Click <Yes>
button in “Confirmation” window.
3.
In
“Program settings” window select “Modem”, then select “Interacting
with Modem”. Select Fax Voip COM-port in the “via_port”
field, if you want to connect to Fax Voip line via COM-port
interface. Click <Yes> button in “Confirmation”
window.
4.
In
“Modem =>Properties =>Voice” section Click <Detect>
button. The Voice Command Set for your modem will be
auto-detected
as "Conexant/Rockwell
(V.253)". You should agree with this auto-detection. Note that you can also select another Voice Command Set
in the “Command set” field manually. Fax Voip works
with “V.253”, “Conexant/Rockwell (V.253)”
and “Conexant/Rockwell (V.253) (2)” Voice Command Sets in terms
of Venta Fax.
5.
Click
<Apply> button to save settings.
|
To configure Voice Data Format
1.
In
Venta Fax main window click <Settings> button.
2.
In
“Program settings” window select “Voice”, then select “General”.
3.
Venta
Fax sets
modem Voice Data Format at the time of
auto-detecting of
the Voice Command Set for your modem (see previous
chapter). The
default Voice Data Format
for Fax Voip is the PCM/8bits/8000Hz.
4.
To
change Voice Data Format select another format in the “Modem
voice data format” list. Fax Voip supports PCM/8bits/8000Hz, A-LAW/8bits/8000Hz and uLAW/8bits/8000Hz Voice Data Formats in terms of Venta Fax.
5.
Click
<Apply> button to save settings.
|
To configure Voice Announcement before Fax Sending
Note that in most countries, the combination
of fax and voice lines are not practiced. Therefore option of "Voice Announcement before Fax Sending" is
disabled in the Venta Fax by default. Once the
connection is realized, the program sends the fax immediately. Nevertheless, in some
countries the situation when a human answers the call and then
presses the "Start" button on the fax machine is totally normal.
"Voice
Announcement before Fax Sending" function means: once
the connection is realized, Venta Fax produce an analysis of the voice in the telephone
line. If a human answeres
the call, Venta Fax transmits a Voice Announcement into
the telephone line,
then sends a fax. Emphasize that the use of this feature is
not recommended if not assumed that a human answers the call. To activate the "Voice Announcement before Fax Sending" do the following:
1.
In
Venta Fax main window click <Settings> button.
2.
In
“Program settings” window select “Fax”, then select “General”.
3.
Uncheck “Disable voice mode when
sending a fax” option. Click <Apply> button.
4.
In
“Program settings” window select “Folders and Files”,
then select “Service Files”.
5.
Check
“Announcement before sending fax” option and select wav file for
voice message. You can use standart file (intro1.wav) or
record your own greeting.
6.
Click
<Apply> button to save settings.
|
To configure Answering Machine Greeting
1.
In
Venta Fax main window click <Settings> button.
2.
In
“Program settings” window select “Folders and Files”,
then select “Service Files”.
3.
Check
“Answering machine greeting” option and select wav file for voice
message. You can use standart file (greet1.wav) or
record your own greeting.
4.
Check
“Answering machine concluding announcement” option and select
wav file for concluding announcement. You can use standart file
(final1.wav) or record your own file.
5.
Click
<Apply> button to save settings.
|
To configure Remote Control for Answering Machine
1.
In the left pane of
the Venta Fax
main window, click the small button to the right of the "Script
Editor" button
(see picture).
2.
In the menu, select the
script you want to use for
your Answering Machine (mailbox), for example “2mailbox” script. (The Venta Fax
includes several standard scripts. You can also write your own scripts.
To do this you should refer to the User Manual of the Venta Fax program.)
3.
In the “Script Editor”
window in menu select “Actions”, then select “Activate loaded
script”. Then close “Script Editor” window.
4.
In
Venta Fax main window click <Settings> button.
5.
In
“Program settings” window select “Folders and Files”,
then select “Service Files”.
6.
Check
“Remote control script file” option and select your script file
for mailbox (in our example 2mailbox.vfa file). Click <Apply>
button.
7.
In “Program settings” window select “Reception”,
then select “Automatic”.
8.
Select
and check “Switch to remote control mode immediately after answering
call” option. This option allows to run the script
immediately after the response to an incoming call.
9.
Click
<Apply> button to save settings.
10.
Using scripts, you can manage your voice mailbox remotely via DTMF tones. DTMF Detection
function is supported by the current version of Fax
Voip.
|
To listen to a telephone line through your computer speakers
1.
Start
Venta Fax program.
2.
In the right pane of the Venta Fax
main window, click
(activate) the <Real-time message review>
button (see picture).
3.
This feature allows you to listen to the line
both in the case of incoming
and outgoing calls up to the moment of starting of the fax transmission.
4.
Note that in order to listen to the line with
the outgoing fax calls, you should not turn off the voice mode (Fax=>General=> Uncheck
“Disable voice mode when sending a fax” option; see picture
below).
|
Send a Fax with Venta
Fax & Voice
To
send a fax
1.
Open the document you want to fax.
2.
On the File menu, click Print. On the Print
dialog box, select printer VentaFax. Then, click <Print>
button.
3.
In the Venta Fax “Message Wizard” window, click <Next>
button.
4.
At “Step3” in the “Message Wizard” window enter
the recipient fax number in the “Number” field, click <Finish>
button.
5.
The Venta Fax program will automatically call the fax
number and send the fax.
|
Send a Voice Message with Venta Fax & Voice
To send a Voice Message
1.
Start
Venta Fax program. Click <Send> button.
2.
Select
the wave file you
want to send as voice message.
3.
In
the “Message Transmission” window enter the recipient
phone
number in the “Number”
field, click <Send with dialing number> button.
4.
The
Venta Fax program will automatically call the phone number and send the voice message.
|
To receive Incoming Fax & Voice Messages
1.
Start
Venta Fax program.
2.
In the right pane of the Venta Fax
main window,
set the mode for Incoming
Calls for your Fax & Voice Answering Machine.
3.
Select
(activate) “Announcement” option, if you want to translate “Answering
machine greeting” into a telephone line before Receiving a Fax
Message or (and) Recording a Voice Message.
4.
Select
(activate) “Fax” option, if you want to be possible to Receive
Faxes.
5.
Select
(activate) “Record” option, if you want to have a possibility to
Record Voice Messages.
6.
Select
(activate) “Caller ID” option, if you want to be possible to
receive Caller ID information.
7.
Click
<Auto> button. The Venta Fax
will automatically answer the Incoming SIP Calls from the Fax Voip
line and store the received Faximile & Voice Messages.
|
Venta Fax & Voice
driver (VentaEngine)
The Venta
Fax & Voice application is based on a compact application, the
so-called VentaEngine. VentaEngine supports almost all
the functions to work with fax and voice, which are present in the main
application. This is an independent application, and can be used to
automate the sending and receiving of fax and voice messages. We are planning to develop and add plugins to work
with VentaEngine in the following versions of Fax Voip. To open the VentaEngine application do the following:
1.
Start
Venta Fax program.
2.
In
Windows Tray select Venta Fax icon. Right-click
on the icon to
call context menu.
3.
In
the context menu select “VentaEngine”.
With VentaEngine application
you can control fax and voice events visually (see pictures below). The first picture
illustrates the process of
“Fax Transmission”.
The next picture illustrates
the process of “Voice
Recording”.
|
|
|
|
