Fax Voip T38 Fax & Voice - Fax and Answering Machine for your SIP Network. Support for Multiple SIP Registrations. Call Routing. Voice Fax Modem for your Fax & Voice software.

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Using Fax Voip with Venta Fax

 You can download Venta Fax & Voice program from our site or from http://www.ventafax.com/

  1. Follow the Venta Fax Setup Wizard.
  2. Add virtual COM ports from Fax Voip FaxModem Control Panel.
  3. (Optionally) Attach modem for Fax Voip COM port. To install modem open your Fax Voip FaxModem Control Panel, select “Lines”, then click “Modems” button. Follow instructions in “Adding/Removing Fax Voip modems” or in “Configuring 3-rd party Virtual COM Ports” sections of this user manual. Note, that current version of  Fax Voip installs modified drivers for "Standart 14400 bps Modem" with support for "Caller ID via TAPI" function. Therefore, you should not add modems using "Phone and Modem Options" system window.

To configure Modem and Voice Command Set

  1. Start Venta Fax program. Click <Settings> button.

 

 

  1. In “Program settings” window select “Modem”, then select “Interacting with Modem”. Select “Standart 14400 bps Modem”, attached to your Fax Voip COM-port in the “via_TAPI” field, if you want to connect to Fax Voip line via TAPI. Click <Yes> button in “Confirmation” window.

 

 

  1. In “Program settings” window select “Modem”, then select “Interacting with Modem”. Select Fax Voip COM-port in the “via_port” field, if you want to connect to Fax Voip line via COM-port interface. Click <Yes> button in “Confirmation” window.

 

 

  1. In “Modem =>Properties =>Voice” section Click <Detect> button. The Voice Command Set for your modem will be auto-detected as "Conexant/Rockwell (V.253)". You should agree with this auto-detection. Note that you can also select  another Voice Command Set in the “Command set” field manually. Fax Voip works with  “V.253”,  “Conexant/Rockwell (V.253)” and “Conexant/Rockwell (V.253) (2)” Voice Command Sets in terms of Venta Fax.

 

 

  1. Click <Apply> button to save settings.

To configure Voice Data Format

1.      In Venta Fax main window click <Settings> button.

2.      In “Program settings” window select “Voice”, then select “General”.

 

 

3.      Venta Fax sets modem Voice Data Format at the time of auto-detecting of the Voice Command Set for your modem (see previous chapter). The default Voice Data Format for Fax Voip is the PCM/8bits/8000Hz.

4.      To change Voice Data Format select another format in the “Modem voice data format” list. Fax Voip supports  PCM/8bits/8000Hz,  A-LAW/8bits/8000Hz and uLAW/8bits/8000Hz Voice Data Formats in terms of Venta Fax.

5.      Click <Apply> button to save settings.

To configure Voice Announcement before Fax Sending

Note that in most countries, the combination of fax and voice lines are not practiced. Therefore option of "Voice Announcement before Fax Sending" is disabled in the Venta Fax by default. Once the connection is realized, the program sends the fax immediately. Nevertheless, in some countries the situation when a human answers the call and then presses the "Start" button on the fax machine is totally normal. "Voice Announcement before Fax Sending" function means: once the connection is realized, Venta Fax produce an analysis of the voice in the telephone line. If a human answeres the call, Venta Fax transmits a Voice Announcement into the telephone line, then sends a fax. Emphasize that the use of this feature is not recommended if not assumed that a human answers the call. To activate the "Voice Announcement before Fax Sending" do the following:

1.      In Venta Fax main window click <Settings> button.

2.      In “Program settings” window select “Fax”, then select “General”.

 

 

3.      Uncheck “Disable voice mode when sending a fax” option. Click <Apply> button.

4.      In “Program settings” window select “Folders and Files”, then select “Service Files”.

 

 

5.      Check “Announcement before sending fax” option and select wav file for voice message. You can use standart file (intro1.wav) or record your own greeting.Click <Apply> button to save settings.

To configure Answering Machine Greeting

1.      In Venta Fax main window click <Settings> button.

2.      In “Program settings” window select “Folders and Files”, then select “Service Files”.

 

 

3.      Check “Answering machine greeting” option and select wav file for voice message. You can use standart file (greet1.wav) orrecord your own greeting.

4.      Check “Answering machine concluding announcement” option and select wav file for concluding announcement. You can use standart file (final1.wav) or record your own file.

5.      Click <Apply> button to save settings.

To configure Remote Control for Answering Machine

1.      In the left pane of the Venta Fax main window, click the small button to the right of the "Script Editor" button(see picture).

2.      In the menu, select the script you want to use for your Answering Machine (mailbox), for example “2mailbox” script. (The Venta Fax includes several standard scripts. You can also write your own scripts. To do this you should refer to the User Manual of the Venta Fax program.)

 

 

3.      In  the “Script Editor” window in menu select “Actions”, then select “Activate loaded script”. Then close “Script Editor” window.

 

 

4.      In Venta Fax main window click <Settings> button.

5.      In “Program settings” window select “Folders and Files”, then select “Service Files”.

 

 

6.      Check “Remote control script file” option and select your script file for mailbox (in our example 2mailbox.vfa file). Click <Apply> button.

7.      In “Program settings” window select “Reception”, then select “Automatic”.

 

 

8.      Select and check “Switch to remote control mode immediately after answering call” option. This option allows to run the script immediately after the response to an incoming call.

9.      Click <Apply> button to save settings.

10.  Using scripts, you can manage your voice mailbox remotely via DTMF tones. DTMF Detection  function is supported by the current version of Fax Voip.

To listen to a telephone line through your computer speakers

1.      Start Venta Fax program.

2.      In the right pane of the Venta Fax main window, click (activate) the <Real-time message review> button (see picture).

 

 

3.      This feature allows you to listen to the line both in the case of incoming and outgoing calls up to the moment of starting of the fax transmission.

4.      Note that in order to listen to the line with the outgoing fax calls, you should not turn off the voice mode (Fax=>General=> Uncheck “Disable voice mode when sending a fax” option; see picture below).

 

 

Send a Fax with Venta Fax & Voice

To send a fax

  1. Open the document you want to fax.
  2. On the File menu, click Print. On the Print dialog box, select printer VentaFax. Then, click <Print> button.
  3. In the Venta Fax “Message Wizard” window, click <Next> button.

 

 

  1. At “Step3” in the “Message Wizard” window enter the recipient fax number in the “Number” field, click <Finish> button.

 

 

  1. The Venta Fax program will automatically call the fax number and send the fax.

 

 

Send a Voice Message with Venta Fax & Voice

To send a Voice Message

  1. Start Venta Fax program. Click <Send> button.

 

 

  1. Select the wave file you want to send as voice message.

 

 

  1. In the “Message Transmission” window enter the recipient phone number in the “Number” field, click <Send with dialing number> button.
  2. The Venta Fax program will automatically call the phone number and send the voice message.

 

 

To receive Incoming Fax & Voice Messages

1.      Start Venta Fax program.

 

 

2.      In the right pane of the Venta Fax main window, set the mode for Incoming Calls for your Fax & Voice Answering Machine.

3.      Select (activate) “Announcement” option, if you want to translate “Answering machine greeting” into a telephone line before Receiving a Fax Message or (and) Recording a Voice Message.

4.      Select (activate) “Fax” option, if you want to be possible to Receive Faxes.

5.      Select (activate) “Record” option, if you want to have a possibility to Record Voice Messages.

6.      Select (activate) “Caller ID” option, if you want to be possible to receive Caller ID information.

7.      Click <Auto> button. The Venta Fax will automatically answer the Incoming SIP Calls from the Fax Voip line and store the received Faximile & Voice Messages.

Venta Fax & Voice driver (VentaEngine)

The Venta Fax & Voice application is based on a compact application, the so-called VentaEngine. VentaEngine supports almost all the functions to work with fax and voice, which are present in the main application. This is an independent application, and can be used to automate the sending and receiving of fax and voice messages. We are planning to develop and add plugins to work with VentaEngine in the following versions of Fax Voip. To open the VentaEngine application do the following:

1.      Start Venta Fax program.

2.      In Windows Tray select Venta Fax icon. Right-click on the icon to call context menu.

3.      In the context menu select “VentaEngine”.

 

 

With VentaEngine application you can control fax and voice events visually (see pictures below). The first picture illustrates the process of  “Fax Transmission”.

 

 

The next picture illustrates the process of  “Voice Recording”.

 

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