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Fax Voip Softphone
Phone, Fax, Call Recording, Random Calls


SIP/H.323 software telephone. Call Recording. Playing audio messages into the telephone line. Sending and Receiving T.38 and Audio Faxes. Music on Hold. Call Transfer. Call Forwarding. Phone Book. Log Book. Random Phone Calls.


Table of Contents


Introduction


New in version 3.1.1

History


Installation and Setup

Installing a Trial Copy

Features

System Requirements

Microsoft .NET Framework 2.0 SP1 or later requirement (Windows XP)

Removing previous version

Setup Program

Windows 10, Windows 8.1/8, Windows 7 or Windows Vista

Windows XP

Starting Fax Voip Softphone for the first time

Configure SIP Line

Configure H.323 Line


Using the Fax Voip Softphone

A glance at Fax Voip Softphone

Tray Menu Options

Quick Dial pad

Bottom Panel: Audio and Fax

Outgoing Faxes

Outgoing Audio Messages


Control Panel

VOIP

SIP

SIP Settings

Outbound Proxy Settings

SIP Registrations

SIP Registrations Settings

To create or edit SIP Registration

To manage SIP Registrations

Fax

Fax Settings

T.38 Fax Settings

Audio Fax Settings

H.323

H.323 Settings

H.323 Gatekeeper

Fax

Fax Settings

T.38 Fax Settings

Audio Fax Settings

Outgoing VOIP Call Routing

To create or edit Outgoing Call Routing rule

To manage Outgoing Call Routing rules

Outgoing VOIP Call Routing Settings

General Settings

T.38 Fax Settings

Audio Fax Settings

Fax Settings

Incoming VOIP Call Routing

To create or edit Incoming Call Routing rule

To manage Incoming Call Routing rules

Incoming VOIP Call Routing Settings

General Settings

T.38 Fax Settings

Audio Fax Settings

Fax Settings

Call Forwarding and Call Transfer

User Agent

Audio

Audio Devices Settings

Call Recording and Playback Settings

Audio Codecs

Audio Codec Settings

Audio Codec requirements for Faxes

Fax

Fax Settings

Convert to Fax

Printto Options

To manually fix file associations on Windows 10

Options

Options and Logs

Tray Notifications

Interface Settings


Calling with Fax Voip Softphone

Outgoing Calls

Incoming Calls

Placing a Call On Hold

Missed Calls

Dialing a phone number from the command line or shortcut


Call Transfer

Configure Call Transfer

Transfer a Call


Call Forwarding

Configure Call Forwarding

Manually Forward a Call


Caller ID

Receiving Caller ID

Sending Caller ID (SIP)

Sending Caller ID (H.323)


Call Recording

Automatically record calls

Manually start call recording

Stop call recording

Monitoring and notifying

Listen to the call recording


Sending Faxes

Send a fax from a Windows application

Send a fax from the Fax Panel

Send a fax using Direct Converting

Send a fax with Create Fax Wizard

Send a fax with dialing number

Send a fax without dialing number

Monitoring and notifying

Access sent faxes

How To...

Send T.38 fax

Send audio fax

Adjust fax resolution

Configure sender information

Play announcement before fax sending

Automatically switch to fax mode


Receiving Faxes

Receive a fax automatically

Receive a fax manually

Monitoring and notifying

View received faxes

How To...

Receive T.38 fax

Receive audio fax

Select format for saving faxes

Configure Fax Station ID

Automatically switch to fax mode


Sending Audio Messages

Create an audio message

Send an audio message with Create Audio Message Wizard

Send an audio message with dialing number

Send an audio message without dialing number

Stop playing an audio message

Listen to a line when playing an audio message

Hang up after playing an audio message

Monitoring and notifying

Access sent audio messages


Random Phone Calls

Random Calls Monitor

Random Phone Calls Settings

Call Group Status

Current Call Status

Random Calls Options

Phone Settings

Schedule Settings

Play Audio Settings

Call Recording Settings

Hang Up (no audio) Settings

Hang Up (with audio) Settings

Hang Up (no answer) Settings

Start Random Calls

Stop Random Calls


Phone Book

Adding new entry

Editing entries

Deleting entries

Configure Phone Book views


Log Book

Call History

Incoming Calls

Outgoing Calls

Faxes

Received Faxes

Sent Faxes

Managing Faxes

View a fax

Print a fax

Save a fax

Mail a fax

Retry a fax transmission

Forward a fax

Delete a fax

Saving Faxes into different formats

Save as... Dialog Options

TIFF compression and resolution

SFF resolution

JPEG Qualily

Audio

Call Recording

Sent Audio Messages

Managing Audio Messages

Listening to an audio message

Save an audio message

Mail an audio message

Retry sending an audio message

Forward an audio message

Delete an audio message

Configure Log Book views


Configure Fax Voip Softphone with VoIP Service Providers

Configure Fax Voip Softphone with Callcentric

Configure Fax Voip Softphone with babyTEL

Configure Fax Voip Softphone with T38FAX

Configure Fax Voip Softphone with MondoTalk

Configure Fax Voip Softphone with DellMont (Betamax) providers


Licences

License Types

View License Status

Purchase License

Add/Change License

Upgrade to version 3

License Support

Frequently Asked Questions


Removing Fax Voip Softphone

To Remove Software


Running softphone via Remote Desktop

Configure RDP on the computer I want to connect to

Connect to remote computer using RDP

Troubleshooting using RDP


Virtual Machines Problems

Frequently Asked Questions


Technical Support

Remote Assistance


Other Products

Fax Voip Windows Fax Service Provider

Fax Voip T38 Fax & Voice